Returns & Exchanges

At land&water, we want you to be completely satisfied with your purchase. If a product doesn’t suit your skin, you can return unopened items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Carefully pack your unused items in their original packaging to ensure they are protected during transit back to our warehouse.

• 3.
  Ship Your Return

  Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized shipping location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.